About Us

Choosing a Family Dentist

We understand that choosing a family dentist is a difficult decision. It may make it easier to know what we are about. The doctor-patient relationship is something very special, almost sacred. People come to us from all walks of life with one thing in common. They place their faith and trust in us to provide a needed service for them and their loved ones that they cannot provide for themselves. That is a responsibility we do not take lightly. While most people are unable to judge the quality of our clinical skills, they all know how they are treated in our office.

We have embraced a modern approach to dental care and utilize the latest technologies available.

Although these advances are a wonderful improvement in the way dentistry is performed, they cannot substitute for the gentle touch of a compassionate staff. That is where we truly shine.

We believe that your time is just as important as our own. Most of our patients are busy, hard-working people that want convenient appointment hours to fit their schedule. If you are hurting, we will see you right away. You will be greeted in a comfortable waiting room but should never spend much time in there. Our doctors are available and accessible whenever someone needs us.

Every instrument is either heat-sterilized in a hospital autoclave or disposed of. After all, the doctors, the staff, and their families & friends are also patients of the practice. We sit in the same chairs that you do and want your visit to be just as safe as ours.

Lifetime quality dentistry is worth every penny and our office staff will do everything possible to keep it affordable. By making the most out of their insurance policy and taking advantage of our flexible payment options, many people have improved their health and appearance without creating an undue financial burden. We stand behind our work and will be fair about the replacement or repair of any dentistry that fails so long as you are a patient in our practice.

Please feel free to stop by for a quick tour of our facility and get acquainted with some of the friendliest people you will ever meet in a dental office.

Familiar Faces

If you have visited our practice several times, there is one thing that catches most people’s eye. It is the fact that you will always see a familiar face. At a time when Americans are quitting or changing their jobs at a historic rate, we remain relatively unchanged. Yes, we moved our practice in 2020, upgraded our facility and added a ton of new technology and equipment. But you can always count on a familiar face and voice on the phone and at your appointments.

This is not to say that we haven’t added some new faces too! We have been very fortunate to have become quite popular in the West Chester area and that has necessitated the hiring of several new team members to keep pace with our growth. In fact, we outpaced most businesses in the percentage of new hires since the start of the pandemic!

But for every new face in our office, there are three or four that you have known for decades (and that is not an exaggeration!). Every few months, we seem to celebrate a milestone anniversary within our team. Last year, we toasted Ann’s 40th anniversary! She has been running our Continuing Care program to make sure that you don’t get too far behind on your cleaning appointments. This year, Wendy celebrated her 30th year with the practice! Many of you have been treated by Wendy’s hygiene expertise since the early 1990s when she arrived at our practice thanks to one of Dr. Don’Schubert's early business partners.

If you have worked with Wendy then you certainly have worked with our most tenured dental hygiene assistant, Corinne. In the summer of 2024, we honored Corinne for her 20th Anniversary with the practice. Over half a century of experience at your cleaning and examination visits is hard to beat!

Amazing Ann

Wonderful Wendy

My point in saying all of this is very simple. High team member turnover rates will tell you something about any business or medical practice. It can give you a glimpse into what is going on behind the scenes and the culture of that office. Low turnover rates speak volumes as well. We are very proud of what we have assembled here at Chester County Family Dentistry. If you are reading this as a prospective patient, I encourage you to check out our thousands of reviews and see if we are what you are looking for. Our practice is not for everyone. We are an out-of-network provider so your dental insurance will not likely cover all of the expenses that you may incur on your visits. We will certainly work with your insurance company to get you the most out of those benefits. Our fees are not excessive, but they are commensurate with the level of service and care that we guarantee you will receive. I encourage you to give us a try and let us show you why you will want to stay with us for a few decades as well!